Up on the wall in our office here at KC Mechanical, we have something called the "brag board". Below is a sampling of some of the messages, emails, and letters that are tacked up there. We're very proud of the feedback we get from our customers.
Congratulations on your outstanding work on the kitchen equipment for the new Vermont Food Venture Center. Your commitment to making the center a first class facility for specialty food entrepreneurs will help boost this growing industry in our state, and create jobs for Vermonters. Please accept my best wishes for continued success.
Patrick Leahy, US Senator, Vermont
I want to tell you what a great job your team does. It is always a pleasure to work with them. You all make my life so much easier.
Operations Director, client company
You guys are amazing and went above and beyond yesterday.
Air National Guard
If we can't fix it, you're the ones we call.
KC Mechanical has repaired numerous pieces of equipment at my restaurant and has always been knowledgeable, dependable and honest. When I call KC Mechanical for service, I know the problem will be solved.
Thank you for your prompt service in repairing our refrigerator. I would like to also compliment [your techincian] for his insightful and timely procedures. His knowledge and suggestions were very much appreciated.
Manager, retirement community
I want to thank all of the technicians at KC Mechanical for service over the years. KC Mechanical was very professional and your technicians are 'the best out there'.
Country club manager
Just wanted you to know that one of your guys was over to look at our Hobart dish machine yesterday. Bottom line is it wasn't working when he got here and it is now. It's an old machine and probably doesn't have all that long left but I was very happy with yesterday's service and thought you would want to know.
Your service is amazing - you guys live up to your promises and deliver. When our walk-in freezer went down you folks responded quickly. The technician who showed up stayed with it, worked hard, stayed late. I appreciate that kind of service. Thank you.
School district Superintendent
Every single employee and technician that we have seenb has demonstrated excellent customer service and is a great ambassador for your company.
University of Vermont
I just had to write and let you know what a fantastic job your tech did when repairing our ice machine! This was done on 12/19/13. He arrived at the time he said he would. He found and fixed the problem. Cleared all the warning indicator lights and stayed on site to ensure the ice machine was working. Done done, and done! A top-notch repair tech! Thank you!
I wanted to send you a note to thank you for installing the wall switch in our boiler room. It has been very helpful this winter to be able to use the switch. I was expecting a bill for your work. Since I didn't receive one, I assume you did this work as part of your warranty service. I appreciate that you kept it on our list and followed through to get it done. It's been a pleasure working with you, and I really appreciate your service.
Thank you for doing business the way you do, it's a pleasure to work with you all.
Director, senior residence